Privacy Policy

Effective Date: 07/01/2025

Last Updated: 07/01/2025

 

Tooth Nerd LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you use our website, services, online training courses, and related platforms (collectively, the “Services”).

 

This Privacy Policy explains how we collect, use, share, and protect your information. It also outlines your privacy rights under state and federal laws.

 

1. Information We Collect

We collect the following categories of information:

 

A. Personal Information

Information that identifies, relates to, or could reasonably be linked to a specific individual, including:

 

• Name

• Email address

• Mailing address

• Phone number

• Company or employer

• Job title or role

• Payment and billing information

• Login credentials

 

B. Usage Data

Information about your activity on our Services:

 

• IP address

• Browser type and version

• Device type and operating system

• Pages viewed and session duration

• Clickstream data

• Course progress and completion data

 

C. Sensitive Personal Information (as defined under CPRA)

We do not intentionally collect sensitive personal information unless specifically provided by you for training or certification purposes.

 

2. How We Use Your Information

We may use your information for the following purposes:

 

• To provide and maintain our Services

• To enroll you in training programs

• To track your course progress and certifications

• To communicate with you regarding your account, training, or customer service requests

• To send administrative updates, promotional offers, or educational content (you may opt out)

• To comply with legal obligations

• To prevent fraud and protect the security of our Services

• For internal analytics and product development

 

3. How We Share Your Information

We may share your information with:

 

• Service Providers: For hosting, analytics, payment processing, email delivery, and customer support

• Business Partners: If you’re enrolled in a program through an employer or third-party group

• Legal Authorities: When required to comply with a legal obligation, court order, or governmental request

• Corporate Transfers: In connection with a merger, sale, or acquisition

 

We do not sell or share your personal information for cross-context behavioral advertising.

 

4. Your Privacy Rights

Depending on your state of residence, you may have the following rights:

 

A. Right to Know

You may request details about the personal information we collect, use, and share.

 

B. Right to Delete

You may request that we delete your personal information, subject to lawful exemptions.

 

C. Right to Correct

You may request correction of inaccurate personal information.

 

D. Right to Opt-Out

You may opt out of the sale of your personal data or targeted advertising. We do not currently sell personal data or use it for targeted advertising.

 

E. Right to Non-Discrimination

We will not deny you services or charge different prices if you exercise your rights.

 

F. How to Exercise Your Rights

Email us at support@toothnerd.com with the subject line “Privacy Request.” We may need to verify your identity before processing your request.

 

If you are a California resident, you may designate an authorized agent to make requests on your behalf.

 

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

 

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee the security of your data.

 

7. Children’s Privacy

Our Services are not intended for children under the age of 13 (or 16 in some states). We do not knowingly collect personal data from minors without parental consent.

 

8. Cookies and Tracking Technologies

We use cookies and similar technologies to analyze usage, personalize content, and improve your experience. You can control cookies through your browser settings.

 

9. Third-Party Links

Our Services may include links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

 

10. International Users

Our Services are intended for use in the United States. If you are accessing from outside the U.S., you understand and agree that your data may be transferred and stored in the United States.

 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date." Your continued use of the Services after any update constitutes your acceptance of the revised policy.

 

12. Contact Us

If you have questions or concerns about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us:

 

Tooth Nerd LLC

17502 La Cantera Pkwy #104-21

San Antonio, TX 78257

support@toothnerd.com

512.222.3812

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CALIFORNIA PRIVACY POLICY

 

Effective Date: August 5th, 2025

Last Updated: August 5th, 2025

 

This California Privacy Policy supplements the information contained in the general Privacy Policy of Tooth Nerd LLC (“Tooth Nerd,” “we,” “our,” or “us”) and applies solely to residents of the State of California (“consumers” or “you”) as required by the California Consumer Privacy Act (CCPA) and as amended by the California Privacy Rights Act (CPRA).

 

1. Categories of Personal Information We Collect

We may collect the following categories of personal information:

 

Category Examples

Identifiers- Name, email address, phone number, IP address, account credentials

Personal Records- Billing address, CE course history, professional license information

Commercial Information- Purchase history, training access logs

Internet Activity- Device/browser type, pages visited, time spent, cookies

Geolocation Data- Approximate location based on IP address

Professional Information- Job title, dental license status, employer

Inferences- Preferences or behavior derived from course engagement

 

We do not collect sensitive personal information as defined under the CPRA (e.g., Social Security numbers, precise geolocation, biometric data).

 

2. Purpose for Collection

We collect and use personal information for the following purposes:

 

To provide access to CE courses and track completions

 

To communicate course reminders, updates, and support

 

To improve our website and user experience

 

To meet regulatory and legal requirements

 

To manage subscriptions, billing, and account access

 

To provide customer service and technical support

 

To analyze usage patterns and improve our services

 

3. Sources of Personal Information

We collect personal information:

 

Directly from you when you sign up, enroll in a course, or contact us

 

Automatically through our website and platform via cookies and tracking tools

 

From authorized partners (e.g., Done Desk Inc. if you're accessing Tooth Nerd through their platform)

 

4. Disclosure of Personal Information

We do not sell your personal information.

We may share your data with the following types of third parties:

 

Service Providers (e.g., hosting providers, analytics, payment processors)

 

Compliance Platforms (e.g., Done Desk Inc., if you are enrolled through their platform)

 

Legal or regulatory authorities, when required by law

 

In all cases, we only share what is necessary to fulfill the service.

 

5. Your Rights Under California Law

You have the following rights under CCPA/CPRA:

 

Right to Know what personal information we collect, use, or share

 

Right to Access and receive a copy of your personal data

 

Right to Delete your personal information (with certain exceptions)

 

Right to Correct inaccurate personal information

 

Right to Opt Out of data sharing (if applicable)

 

Right to Limit Use of sensitive personal information (not applicable in our case)

 

Right to Non-Discrimination for exercising your privacy rights

 

6. How to Exercise Your Rights

To make a privacy-related request, you can contact us:

 

By email: support@toothnerd.com

 

By phone: 512.222.3812

 

By mail: 17503 La Cantera Pkwy #104-21

 

We may need to verify your identity before fulfilling your request.

 

7. Data Retention

We retain personal information as long as reasonably necessary to fulfill the purposes described above, meet legal requirements, or resolve disputes.

 

8. Updates to This Policy

We may update this policy from time to time to reflect changes in the law or our business practices. The updated policy will be posted with a revised “Effective Date.”

 

9. Contact Us

For questions about this policy or your privacy rights, please contact:

Tooth Nerd LLC

Email: support@toothnerd.com

Phone: 512.222.3812

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